What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Do you have a minimum order quantity?

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

What is the average lead time?

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal: 30% deposit in advance, 70% balance against the copy of B/L.

What is the product warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

FAQ

He aha o utu?

Ko o maatau utu ka rerekee i runga i te tuku me etahi atu ahuatanga o te maakete. Ka tukuna atu e matou he rarangi utu whakahou i muri i to kamupene ki te whakapiri mai ki a maatau mo etahi atu korero.
He iti rawa to ota tono?

Ae, e hiahia ana matou ki nga ota katoa o te ao kia mau tonu te rahinga ota iti. Mena kei te rapu koe ki te hoko atu engari he iti ake nga rahinga, ka tūtohu kia tirohia to maatau paetukutuku
Ka taea e koe te tuku i nga tuhinga e tika ana?

Ae, ka taea e matou te whakarato te nuinga o nga tuhinga tae atu ki nga Tiwhikete Tiwhikete / Whakaritenga; Inihua; Taketake, me etahi atu tuhinga kaweake ina hiahiatia.
He aha te wa arahi toharite?

Mo nga tauira, ko te wa arahi mo te 7 ra. Mo te hanga papatipu, ko te wa arahi ko te 20-30 ra i muri i te whiwhinga o te utu putea. Ka whai hua nga wa arahi ina (1) kua riro mai i a matou to moni penapena, a (2) kei a matou to whakaaetanga whakamutunga mo o hua. Mena karekau o maatau wa e mahi ana me to wa mutunga, tena koa tirohia o hiahia me to hokonga. I nga keehi katoa ka ngana matou ki te whakatutuki i o hiahia. I te nuinga o nga wa ka taea e taatau.
He aha nga momo tikanga utu e whakaae ana koe?

Ka taea e koe te utu ki ta maatau putea putea, Western Union, PayPal ranei: 30% te penapena i mua, 70% te toenga ki te kape o B/L.
He aha te pūtāhui hua?

Ka whakamanahia a maatau rawa me te mahi. Ko ta matou whakapau kaha ki to makona ki a maatau hua. I roto i te raihana, kaore ranei, ko te tikanga o ta maatau kamupene ki te whakatau me te whakatau i nga take katoa o nga kaihoko kia pai ai te katoa.
Ka whakamanahia e koe te tuku hua me te haumaru?

Ae, ka whakamahi tonu matou i nga kohinga kaweake kounga teitei. Ka whakamahia ano hoki e matou he kete morearea mo nga taonga morearea me nga kaikawe rokiroki makariri kua whakamanahia mo nga taonga tairongo. He utu taapiri pea te utu mo nga taakaa motuhake me nga whakaritenga kiki kore-paerewa.
Me pehea nga utu kaipuke?

Ko te utu kaipuke ka whakawhirinaki ki te huarahi e whiriwhiri ai koe ki te tiki taonga. Ko te tikanga ko te Express te huarahi tino tere engari tino utu nui. Ma te waka moana te otinga pai mo nga moni nui. Ko nga reiti utanga tika ka taea e matou te hoatu ki a koe mena ka mohio matou ki nga korero mo te nui, te taumaha me te huarahi. Tena koa whakapā mai mo etahi atu korero.